Stop losing website visitors who never call
A “Text Us” button on your site. Visitors tap it, their SMS app opens with your dedicated TapText number. Your personal number stays private. Job booked.
Hey, need some fencing done along my back boundary. Do you do free quotes?
Message hits your phone
Reply from your phone or the TapText dashboard. Your call.
See it for yourself
Don't take our word for it
Try the real thing. Send a message as a customer, watch it arrive on the business's phone and dashboard — then reply back. The whole loop in under 60 seconds.
You control both sides — customer and business.
No signup. No credit card. 60 seconds.
How it works
Up and running in 5 minutes
No developer needed. Works on Shopify, WordPress, Squarespace — any platform.
Sign up
Create your account and we'll provision a dedicated AU mobile number. Your personal number never gets shared.
Paste the snippet
Copy one line of code into your website. Works on Shopify, WordPress, Squarespace, any platform.
Customers tap, you chat
Visitors tap the button, their SMS app opens pre-filled with your TapText number. Messages route straight to you.
Built for
Small businesses that can't always answer the phone
TapText is built for service businesses where the phone rings while your hands are full. Pick your industry to see how it works for you.
SMS for Tradies
Plumbers, sparkies, builders — never miss a lead while you're on the tools.
See how it works →SMS for Salons & Beauty
Hair, nails, beauty therapy — stop losing bookings to in-chair time.
See how it works →SMS for Emergency Services
Locksmiths, 24/7 plumbers, towing — every missed call is a competitor's job.
See how it works →Why TapText exists
“I was paying $600 a month for a chat widget. It was oversized, overcomplicated, and built for companies ten times my size. So I built a button instead.”
TapText started because the tools available to small business owners were either toys or enterprise software with enterprise price tags. There was nothing in between — honest, reliable, and priced for a business that actually has to watch its costs. That's what TapText is.
Greg — Founder, TapText
No fluff. No lock-in.
No upsells. No rubbish.
We built TapText because we were sick of paying hundreds a month for tools that do one useful thing and bundle in a dozen features you never asked for.
From $54/mo inc GST. That's it.
SMS allowance included in your plan. No platform fees, no surprise charges. One flat price in AUD, cancel anytime.
Your number stays private
Every message routes through a dedicated TapText number. Customers never see your personal mobile.
Australian owned, AU numbers
Real Australian mobile number, not a US short code or overseas line. Your customers text a local number they trust.
No "onboarding calls" needed
Paste one line of code, you're live. No sales demos, no setup consultants. Five minutes, done. Got questions? We're always happy to help.
Works while you work
On the tools, in the car, after hours. Messages hit your phone as SMS. No need to be glued to a laptop.
A dashboard that earns its keep
Inbox, contacts, auto-replies, scheduled messages, analytics. Everything you need. Nothing you don't.
Your website is losing you work right now
People land on your site, can't be bothered calling, and leave. They were ready to spend money. Here's what happens when they can text instead.
Plumber
Sarah finds your website at 6pm with a leaking tap. You're driving home. She taps "Text Us", you reply from the car park, and book the job for tomorrow morning.
Job booked. No phone call needed.
Home salon
A new customer lands on your site at 9pm wanting to book a colour appointment. You're putting the kids to bed. With TapText, they text you instead and you confirm the booking on your own time.
New client, after hours
Electrician
You're in a roof cavity running cable. Three people visit your website while you're up there. Two leave. One taps "Text Us" and asks for a quote. You see it at lunch and reply.
Lead saved. You were on the tools.
The right tool for the job
Enterprise platforms do a lot. If you just need website visitors to be able to SMS you, you're paying for a hundred features you'll never touch. Here's how the options compare for that one job.
Your conversations, all in one place
Reply from your phone or the TapText dashboard. Manage contacts, set auto-replies, schedule messages, and track everything.
Hey, got a 2021 Hilux that needs a service. Reckon the front brakes need doing too. Can you fit it in this week?
Yeah no worries Brad. Thursday at 8am work for you?
Thursday 8 works. See you then mate.
The TapText inbox. Manage all your website conversations from one place.
Pricing
Honest pricing. No surprises.
SMS allowance included in every plan. No contracts. No “contact us for pricing”.
Base
- ✓ 150 SMS/month (~50 conversations)
- ✓ Web dashboard inbox
- ✓ Auto-reply (basic schedule)
- ✓ Saved reply templates
- ✓ Contact tags
- ✓ Widget colour & label
- ✓ Email support
Build
- ✓ Missed Call Text-Back — auto-SMS anyone who calls and can't get through
- ✓ Scheduled messages
- ✓ Contact notes
- ✓ Full widget customisation
- ✓ Custom per-day auto-reply schedule
- ✓ Conversation archive
Boost
- ✓ AI Lead Capture — triages missed call replies & drafts your response
- ✓ Analytics dashboard
- ✓ Priority support
- ✓ Webhook / Zapier integration
- ✓ Team inbox (coming soon)
Hit your SMS limit? Upgrade for the month and drop back down next period. Inbound replies are always free.
Try it yourself — right now
This is exactly what your customers see. Tap the button below — your phone's SMS app will open with your dedicated TapText number. That's the whole product.
Common questions
Do I get my own phone number?
Yes. Every TapText account gets a dedicated Australian mobile number. Your customers text that number — your personal mobile is never shared or exposed. You can change where messages forward at any time from your dashboard.
What happens when I hit my SMS limit?
On Base and Build plans, you'll get a warning when you're approaching your limit. If you reach it, you can upgrade to the next plan for the remainder of that billing period — then drop back down next month if you like. No surprise charges. Boost plan customers approaching their limit will hear from us directly to work out the best arrangement.
Can I cancel anytime?
Yes. No lock-in contracts, no cancellation fees. Cancel from your dashboard and you won't be charged again. Your plan continues until the end of the period you've already paid for.
How hard is it to install?
One line of code. Copy it from your dashboard, paste it before the closing </body> tag on your website. Works on Shopify, WordPress, Wix, Squarespace, and any custom site. Most people are live in under 5 minutes.
Is this compliant with Australian SMS regulations?
Yes. TapText uses Australian mobile numbers via Twilio's Australian infrastructure. All messages are SMS — not short codes or overseas routing. You're sending from a real AU mobile number your customers recognise.
Can customers call the TapText number?
The number is SMS-only. If someone calls it, they hear a message letting them know to send a text instead.
What is Missed Call Text-Back? (Build & Boost)
When someone calls your number and you can't answer — because you're on a job, with a customer, or your hands are full — TapText automatically texts them back within seconds. It introduces your business and asks what they need. They reply, the conversation lands in your inbox, and you deal with it when you're free. Works even if you use your own number on the side of the ute — you forward missed calls from your existing mobile to your TapText number with a single dial code, and it handles the rest.
What is AI Lead Capture? (Boost)
When a missed call reply comes in, AI Lead Capture reads the message and does three things: extracts the caller's name, classifies the job type (urgent repair, quote, general enquiry, or callback only), and drafts a suggested reply tailored to what they said. You see a briefing card in your inbox — who they are, what they need, how urgent it is — and a suggested reply you can send with one tap or edit first. Useful for tradies who get off the tools at 5pm and want to triage several missed calls in a couple of minutes.
Ready to stop missing leads?
Stop paying too much
for something this simple
Set up in 5 minutes. 14 days free. Only pay if you stay. No sales call, no lock-in.
From $54/mo AUD inc GST · Credit card required · won't be charged until day 15